Jandy Pool Heater FAULT-PUMP Error Code
Check your model first
- JXi 200
- JXi 260
- JXi 400
- LXi 250
- LXi 400
- JXi 200/260/400 & LXi 250/400
Match the model on your equipment label to the linked manufacturer documentation. The same code can mean different things across model families.
Quick answer
Pump Off Status Status message indicating the filter pump is currently OFF when heater is in Maintain Temp mode. Normal status — not an error. Pump is off while heater is programmed in Maintain Temp mode. No service required. This is normal operation. The heater will fire when the pump turns on and water temperature drops below set point.
Severity: high · DIY difficulty: easy
Safety
Stop at the exterior: power-cycle at the disconnect, clean the filter/basket, and check for obvious water-flow blockage. Pool heaters combine gas piping, 240 V wiring, and (on heat pumps) refrigerant — burner, control-board, and sealed-system work requires a licensed technician. If you smell gas, shut the gas valve and leave the area first.
What FAULT-PUMP means
Pump Off Status Status message indicating the filter pump is currently OFF when heater is in Maintain Temp mode. Normal status — not an error. Pump is off while heater is programmed in Maintain Temp mode. No service required. This is normal operation. The heater will fire when the pump turns on and water temperature drops below set point.
Code meaning varies by series
- JXi 200/260/400 & LXi 250/400: FAULT-PUMP: status message (not an error) indicating the filter pump is OFF while the heater system is programmed in Maintain Temp mode.
First checks before service
1. One-time fault event (power disturbance or transient sensor reading) common DIY
Check: Power-cycle at the breaker/disconnect (or unplug for CPAP), restore, and run the system while watching for the code.
Fix: If the code does not return after a full run cycle, the fault was transient — monitor, no repair needed.
2. Fault persists after a clean reset occasional pro only
Check: If the code returns immediately or every session, note the conditions (startup, heating, after rain).
Fix: A persisting code points at the component the manual assigns to this code — that repair is technician territory.
Sources
- PoolDial error-code reference (manual-backed) — verified 2026-08-29
- Jandy JXi Gas-Fired Pool and Spa Heater Installation & Operation Manual (Section 10.2 Service Diagnostic Messages, 10.3 Ignition Control LED Service Codes) — verified 2026-08-29
- PoolDial Jandy JXi troubleshooting guide (fault-code table) — verified 2026-08-29